Policy
Billing & Late Fee Policy
FinalSweep Custodial Services — Veteran-Owned · SDVOSB · A Division of NightLayer LLC
Billing Structure
- •FinalSweep bills monthly, in advance, for all recurring janitorial services.
- •Invoices are issued on the 1st of each month.
- •Billing is based on a fixed monthly rate calculated from square footage, cleaning frequency, and facility condition.
- •Monthly rate includes all labor, supplies, equipment, and quality control inspections.
- •Add-on services are billed separately as one-time project invoices.
Payment Terms
- •Standard terms: Net 15.
- •Government contracts: Net 30.
- •Accepted payment methods: ACH, credit/debit card, business check, online invoice portal.
Add-On Services (Billed Separately)
- •Carpet extraction
- •Strip & wax
- •Floor buffing
- •Window cleaning
- •Disinfection fogging
- •Post-construction cleanup
- •Add-ons are invoiced upon completion unless otherwise agreed.
Holiday & Closure Policy
- •If the facility is closed on a scheduled cleaning day, no credit is issued.
- •If FinalSweep misses a scheduled cleaning, we reschedule or issue a credit.
- •Federal holidays do not reduce the monthly rate. (Industry standard.)
Service Changes
- •Changes to frequency, scope, or schedule require 7 days' notice.
- •Price adjustments may apply for increased workload.
- •Reductions in service frequency require a 30-day notice.
Contract Term
- •Standard term: 12 months.
- •Month-to-month available for small offices.
- •Early termination requires 30-day written notice.
Late Payment Definition
- •A payment is considered late if not received by the due date listed on the invoice (Net 15 or Net 30).
Late Fee Structure
- •A 5% late fee is applied to the outstanding balance after the due date.
- •An additional 5% fee is applied every 30 days the invoice remains unpaid.
- •Maximum late fee: 15% of invoice total.
Service Suspension
- •If an invoice is 30 days past due, FinalSweep may pause cleaning services, withhold add-on services, or require payment before resuming service.
- •If an invoice reaches 60 days past due, FinalSweep may terminate the service agreement and send the account to collections.
Returned Payments
- •Returned ACH or checks incur a $35 NSF fee.
- •Future payments may be required via certified funds.
Client Communication
- •Reminder sent 5 days before the due date.
- •Late notice sent 1 day after the due date.
- •Follow-ups sent at 15, 30, and 45 days past due.
Policy may be customized in writing per contract. Final pricing confirmed after walkthrough.