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Terms & Conditions

FinalSweep Custodial Services — Veteran-Owned · SDVOSB · A Division of NightLayer LLC

1. Service Agreement

  • FinalSweep Custodial Services (“Contractor”) agrees to provide janitorial and custodial services as outlined in the approved proposal or scope of work.
  • Services begin on the agreed-upon start date and continue until terminated by either party under the terms below.

2. Payment Terms

  • Invoices are issued monthly, in advance, on the 1st of each month.
  • Standard terms: Net 15.
  • Government contracts: Net 30.
  • Accepted payment methods: ACH, credit card, business check.
  • Returned payments incur a $35 NSF fee.

3. Late Payment Policy

  • A 5% late fee applies to any invoice not paid by the due date.
  • An additional 5% fee applies every 30 days the invoice remains unpaid.
  • Services may be paused if an invoice becomes 30 days past due.
  • Accounts over 60 days past due may be terminated or sent to collections.

4. Add-On Services

  • Add-ons such as carpet extraction, floor care, window cleaning, and disinfection are not included in the recurring monthly rate and are billed separately.

5. Supplies & Equipment

  • FinalSweep provides all cleaning supplies, chemicals, and equipment unless otherwise agreed.
  • Specialty chemicals or client-requested products may incur additional charges.

6. Access Requirements

  • Client must provide safe and secure access to the facility, including keys, fobs, alarm codes, or security escort as required.
  • Delays caused by lack of access may result in rescheduling or additional charges.

7. Holiday & Closure Policy

  • If the facility is closed on a scheduled cleaning day, no credit is issued.
  • If FinalSweep misses a scheduled cleaning, we will reschedule or issue a credit.
  • Federal holidays do not reduce the monthly rate.

8. Quality Assurance

  • FinalSweep performs routine quality control inspections.
  • Any service concerns must be reported within 24 hours for correction at no additional cost.

9. Liability & Insurance

  • FinalSweep maintains General Liability Insurance, Workers’ Compensation, and Janitorial Bond.
  • Contractor is not liable for pre-existing damage, improper flooring maintenance by previous vendors, or issues caused by building conditions.

10. Termination

  • Either party may terminate with 30-day written notice.
  • Early termination of a fixed-term contract may incur a cancellation fee equal to one month of service.

11. Confidentiality

  • All client information, access codes, and facility details are kept strictly confidential.

12. Safety & Compliance

  • FinalSweep follows OSHA standards, proper chemical handling procedures, and safety protocols.
  • Client must notify Contractor of any hazardous conditions.

These terms may be customized in writing per contract. Final pricing confirmed after walkthrough.